Are you looking for an exciting internship opportunity in the heart of Brussels? The Hotel Brussels is offering a unique internship Management program designed to provide valuable hands-on experience in three key areas: Project Management, HR Support, and Daily Hotel Operations. Join our team and gain insights into the dynamic world of the hospitality industry while enhancing your skills and building a strong foundation for your career.

Project Management

• Collaborate with hotel management to assist in the planning, execution, and monitoring of various hotel projects.
• Conduct research, prepare reports, and contribute to project proposals.
• Assist in project coordination, scheduling, and budget tracking.
• Work closely with cross-functional teams to ensure project milestones are met.
• Analyse data and provide recommendations to improve project outcomes.

Daily Hotel Operations

• Gain exposure to daily hotel operations, including front desk, housekeeping, and food and beverage.
• Assist in maintaining high-quality guest service standards and resolving guest inquiries or concerns.
• Contribute to the optimization of hotel processes to enhance efficiency and guest satisfaction.
• Collaborate with department heads to ensure smooth operations and guest experiences.
• Participate in the planning and execution of special events or promotions.

HR Support

• Support the Hotel Manager with employee relations: assist with the development and implementation of HR policies and procedures.
• Maintain employee records and confidential information in compliance with data protection regulations.
• Participate in HR-related projects and initiatives such as staff parties or staff forum.
• Help organize training sessions and employee engagement activities.

Profile

• Fluent in both English and French (spoken and written).
• Enrolled in a relevant degree program, preferably in Hospitality Management, Business Administration, or a related field, you have a school convention from mid- June for 6 months.
• Strong organizational and communication skills.
• Ability to work independently and in a team.
• Proficient in Microsoft Office applications.
• Passion for the hospitality industry and a strong customer service orientation.
• Adaptability and a willingness to learn in a fast-paced environment.

What to expect during your internship ?

• You'll have the opportunity to learn from an experienced team in a prestigious environment.

• You'll develop practical skills, and the chance to make a meaningful impact on operational processes and guest satisfaction.

• For students residing abroad, we offer housing compensation.

• Complimentary lunch whenever you're on duty.

• Well-being-focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.

• Discounts on Products/Services: Pandox investment group owns and operate seven hotels in Belgium:

Crowne Plaza Antwerpen

DoubleTree by Hilton Brussels City

The Hotel. Brussels

Hilton Brussels Grand Place

Holiday Inn Brussels Airport

Hotel Hubert Grand Place

Indigo Brussels City

Enjoy attractive discounts on rooms and restaurants at our various establishments and free access to the gym of the Hotel Hubert.

• Responsible Initiatives: Contribute to projects or company initiatives focused on social and environmental responsibility.

What are the recruitment process steps?

If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to better understand your expectations and goals. Then, you'll be invited for an in-person or Teams interview!

We have a company culture that promotes diversity, inclusion, and equal opportunities. Do you need adjustments for your internship? Feel free to let us know.

We look forward welcoming you at The Hotel. Brussels!