Welcome to Holiday Inn Brussels Airport a modern Swedish-style hotel with 310 guest rooms, 18 meeting rooms, and outdoor event spaces. Known for pop-up events that make every season memorable, our location is perfect for guests seeking dynamic and inspiring environments. We believe in creating sustainable, meaningful moments together. 🌍

The Reservation and communication coordinator is responsible for helping customers with various questions about our hotel and services plus the administrative flow from incoming reservations. You start your day with a set daily checks and tasks in our PMS system, Opera, and will continue to handle reservations for both individual guests and leisure groups. You have a heart for hospitality and are eager to help customers by emphasizing their needs. You are able to anticipate with the best suitable solutions for every problem. Not afraid to take the telephone! You can pro-actively identify new potential accounts and liaise with our sales colleagues in order to secure future business.

30% of your tasks will be handling communications related tasks and projects, such as mailing campaigns, content creation and planning plus client communication.

Our search

• Language Skills: work languages are Dutch, French and English.
• Communication: Strong communication skills, able to connect with clients and colleagues alike.
• Team Player: You thrive in a team environment, working collaboratively to achieve common goals.
• Administration and Organizational skills : you demonstrate excellent administrative and organizational skills, ensuring efficient handling of tasks, schedules, and documentation to support smooth operations.
• Availability: we are looking for someone to start between January and February 2025.

What to expect when working at Holiday Inn Brussels Airport?

• Working Hours and Professional Environment: office hours with a bit of flexibility and possibilities of telework to benefit from a great work/life balance.

• Collaborative Work Environment: Join a dynamic and collaborative team that encourages the exchange of ideas and creativity.

• Professional Development: Access opportunities for ongoing training, professional growth, and skill enhancement.

• Competitive Compensation: Enjoy a competitive salary, as well as additional benefits such as CCT90 (collective bonus), group insurance, meal vouchers, eco-vouchers.

• Well-being-Focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.

• Advancement Opportunities: Progress within the company through advancement and career development opportunities.

• Discounts on Products/Services: Did you know that Holiday Inn Brussels Airport is part of the Pandox investment group? We own and operate six other hotels in Belgium:

• The Hotel. Brussels
• DoubleTree by Hilton
• Crowne Plaza Antwerpen
• Hilton Brussels Grand Place
• Hotel Hubert Grand Place
• Indigo Brussels City

Enjoy attractive discounts on rooms and restaurants across our various establishments as well as access to the gym!

Holiday Inn being part of the IHG group, you also benefit from discounts at IHG hotels worldwide!

• Responsible Initiatives: Contribute to company projects or initiatives focused on social and environmental responsibility.

What are the recruitment process steps?

If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to assess your candidacy. Then, you'll be invited for an interview!

We have a company culture that advocates diversity, inclusion, and equal opportunities. Are you a person with a disability and need adjustments for hiring? Feel free to let us know.

We look forward to welcoming you at Holiday Inn Brussels Airport!