AI Innovation Specialist - Hospitality Industry Trainee

Location: Belgium (across 7 Pandox Hotels)

Duration: 6 months

About Us

Pandox is a leading hospitality group committed to delivering exceptional guest experiences. With a focus on innovation and excellence, we constantly seek ways to optimize our operations and elevate our services. We believe in harnessing the power of technology to enhance efficiency, streamline processes, and maximize guest satisfaction.

Position Overview

We are seeking a dynamic and motivated IT Trainee to join our team for a duration of 6 months. The primary focus of this role will be to explore and implement innovative solutions utilizing artificial intelligence (AI) across various departments including HR, accounting, Front Office, and more. The ideal candidate will have a strong affinity for the hospitality industry and possess a passion for leveraging technology to drive operational excellence.

Key Responsibilities

• Collaborate with department heads to identify opportunities for implementing AI-driven solutions to optimize processes and improve efficiency.
• Conduct research and analysis to understand the specific needs and challenges of each department and propose tailored AI solutions.
• Assist in the integration of AI systems with existing infrastructure and software platforms, ensuring seamless operation and compatibility.
• Work closely with IT and data teams to collect, analyze, and utilize data effectively to enhance decision-making and performance.
• Provide training and support to staff members on the use of AI tools and systems, promoting adoption and proficiency.
• Stay updated on industry trends and advancements in AI technology, recommending innovative strategies to maintain a competitive edge.
• Assist in other IT-related tasks and projects as needed, contributing to the overall success of the IT department and organization.

Qualifications

• Currently enrolled in a relevant academic program, ideally in first or second year of Master’s Degree (e.g., Computer Science, Information Technology, Data Science, etc.). You have an internship convention of minimum six months. Starting date is flexible as from February 2025.
• Strong understanding of artificial intelligence concepts, algorithms, and methodologies.
• Proficiency with modern Generative AI platforms and tools.
• Familiarity with programming languages such as Python, R, or Java, and experience with AI frameworks (e.g., TensorFlow, PyTorch) is a plus.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Fluency in English is required; proficiency in French and/or Dutch is highly desirable.
• Passion for the hospitality industry and a genuine interest in leveraging technology to enhance guest experiences and operational efficiency.
• Proactive attitude, creative problem-solving skills, and a willingness to learn and adapt in a fast-paced environment.

What to expect during your internship ?

• You'll have the opportunity to learn from an experienced team in a prestigious environment.

• You'll develop practical skills, exposure to cutting-edge AI technologies and the chance to make a meaningful impact on operational processes and guest satisfaction.

• You’ll participate to internal training and networking events.

• For students residing abroad, we offer housing compensation.

• Complimentary lunch whenever you're on duty.

• Flexible schedules.

• Well-being-focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.

• Discounts on Products/Services: Pandox investment group owns and operate seven hotels in Belgium:

Crowne Plaza Antwerpen

DoubleTree by Hilton Brussels City

The Hotel. Brussels

Hilton Brussels Grand Place

Holiday Inn Brussels Airport

Hotel Hubert Grand Place

Indigo Brussels City

Enjoy attractive discounts on rooms and restaurants at our various establishments.

• Responsible Initiatives: Contribute to projects or company initiatives focused on social and environmental responsibility.

What are the recruitment process steps?

If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to better understand your expectations and goals. Then, you'll be invited for an in-person or Teams interview!

We have a company culture that promotes diversity, inclusion, and equal opportunities. Do you need adjustments for your internship? Feel free to let us know.

Join us in our mission to revolutionize the hospitality industry through innovation and technology. Apply now to embark on an exciting journey with Pandox Hotels!