The Urban Spa by CODAGE – The Hotel Brussels

About The Hotel Brussels

Located in the heart of Brussels, The Hotel Brussels is a 4-star superior property offering 423 rooms and panoramic city views. Our Urban Spa by CODAGE is a refined wellness destination dedicated to excellence, personalization and premium guest experiences.

We are currently looking to expand our team with a talented and motivated SPA Therapist and/or Executive. This is a unique opportunity to join a growing spa environment and actively contribute to its development and success.

Your Role

As a SPA Therapist, you will deliver exceptional face and body treatments while ensuring an outstanding and personalized guest experience.

If you also take on the Executive responsibilities, you will contribute to the operational, commercial and financial performance of the spa, supporting its strategic growth.

Main Responsibilities

Guest Experience & Client Relations

• Welcome guests with professionalism, warmth and discretion

• Identify guest needs and personalize the spa journey

• Complete CODAGE training and act as an ambassador for both The Hotel Brussels and The Urban Spa by CODAGE

• Maintain confidentiality and ensure an exceptional level of service at all times

Treatment Delivery

• Perform facial and body treatments according to spa and CODAGE protocols

• Maintain consistent excellence in treatment quality and technique

• Participate in CODAGE technical and process training sessions (organized twice per year)

Hygiene & Spa Standards

• Ensure impeccable cleanliness and hygiene of the spa area

• Replenish linen, products and amenities

• Coordinate with the hotel’s housekeeping and maintenance teams

Executive Responsibilities (Optional – Advanced Package)

For candidates combining therapist expertise with executive responsibilities, enhanced salary conditions apply.

• Manage spa reservations and booking systems (currently MEWS and Spa Booker) for massages, treatments, hydrojet sessions, day passes, etc.

• Organize CODAGE training sessions for therapists

• Manage therapist scheduling according to demand and coordinate additional staff when required (duo treatments, absences, peak periods)

• Collaborate with the Marketing Manager on:

  • Website updates

  • Price lists and client brochures

  • Google My Business page (including reviews management)

  • Social media presence

• Manage stock, inventory and supplier orders

• Oversee invoicing, reconciliation and spa P&L responsibility

Please note that responsibilities are non-exhaustive.

Profile & Qualifications

• Diploma in aesthetics, cosmetology or wellness (CAP, BP, BTS or equivalent)

• Minimum 3 years of spa experience

• Strong service mindset with a commitment to delivering exceptional guest experiences

• Excellent interpersonal skills and sense of hospitality

• Discretion, courtesy and confidentiality

• Rigorous, autonomous and team-oriented

Languages

• Fluent French (mandatory)

• Intermediate English (required)

• Any additional language is an asset

Contract & Working Conditions

• Contract based on 25 hours per week (fixed-term or permanent) for the SPA Therapist position.

• A contract of more than 25 hours will apply if Executive responsibilities are assumed by the same person.

• Usual fixed days off: Monday, Tuesday and Wednesday. Flexible schedule according to operational demand.

• Peak periods: Friday evenings, Saturday full day and Sunday mornings. Weekend and public holiday work required.

Benefits & Compensation

We offer a competitive and transparent remuneration package aligned with the Brussels market standards for experienced SPA Therapists.

• Gross annual salary range:

  • SPA Therapist (25h): €22,000 to €25,000, depending on experience and qualifications

  • SPA Therapist and Executive (25-38h): €27,000 to €40,000, depending on experience, qualifications and working hours

• Benefits under CCT90 and CCT104

• Transport cost

• Pension and group insurance

• Well-being policy: monthly activities, access to our Fitness Room 24/7

• Preferential rates and exclusive discounts on hotel stays, food & beverage and services within our properties of the Pandox group:

  • DoubleTree by Hilton Brussels City

  • Hilton Brussels Grand Place

  • Holiday Inn Brussels Airport

  • Hotel Indigo Brussels – City

Recruitment Process

If you are motivated to take on this exciting challenge and contribute to our exceptional team, please send us your CV.

Our corporate culture promotes diversity, inclusion and equal opportunities. Should you require any accommodation during the recruitment process, please let us know.

We look forward to welcoming you to The Hotel Brussels.