Our Culture
At Pandox, we believe that exceptional hospitality is built on strong values. That’s why our corporate culture is deeply rooted in inclusion, diversity, and sustainability. Every day, we strive to create an environment where everyone (employees and guests) feels welcomed, respected, and valued.
-
At Pandox, we believe in authentic and committed hospitality, where everyone finds their place and every stay becomes an unforgettable experience.
Inclusion & Diversity
We have implemented numerous initiatives to foster a fair and inclusive environment. Through our partnerships with Diversicom, HOBO, and La Braise, we support the professional integration of people with disabilities and those in social reintegration programs. Additionally, we collaborate with Actiris and Mission Locale de Molenbeek to provide equal employment opportunities for all.
We encourage our teams to challenge unconscious biases, embrace diversity, and learn from different perspectives. At Pandox, everyone should feel welcome and valued for who they are.
Sustainability
Sustainability is at the core of everything we do. We have integrated innovative solutions such as Winnow and Klimato to minimize our environmental footprint by optimizing food waste management and measuring the carbon impact of our meals. We also hold Green Key and BREEAM certifications, reinforcing our commitment to sustainable development.
Our hotels work closely with local partners, such as Bigh Farm, and take part in initiatives like Too Good To Go to reduce food waste. We also encourage our teams to propose eco-friendly projects through our Green Hero Contest and adopt sustainable habits, rewarded through incentive programs.
In addition, we continuously invest in our buildings to improve energy efficiency and reduce electricity and water consumption. From the installation of low-energy lighting systems and motion sensors to the optimization of heating and cooling systems, we aim to create more environmentally responsible infrastructures aligned with our long-term sustainability goals.
Creation of a memorable experience
At Pandox, we strive to make every stay a unique and unforgettable experience. This is achieved through a warm welcome, meticulous attention to detail, and an ongoing commitment to providing authentic and responsible hospitality.
Our approach is based on sensory and emotional experiences: from the moment guests step into our hotels, the ambiance, design, and service should leave a lasting impression. Our teams, trained to provide exceptional service and genuine hospitality, embody our values and ensure that every interaction becomes a memorable moment for our guests.