The Hotel. Brussels embodies contemporary elegance in the heart of the Belgian capital. Located close to the European institutions, this luxury hotel offers breathtaking views of the city. Renowned for its sophisticated design, high-end facilities and commitment to excellence, The Hotel. Brussels creates an exceptional experience for its guests and an inspiring environment for its team.

Join us as a Housekeeping Supervisor Trainee and become part of a unique hospitality adventure where attention to detail and the highest standards of room care guarantee a world-class guest experience.

Are you looking for an exciting internship in the hospitality industry where you can showcase your passion for customer service? We may have the perfect opportunity for you!

As a Housekeeping Supervisor Trainee, you will be immersed in the action from day one. Imagine yourself contributing to the magic taking place behind the scenes of our prestigious hotel, where the cleanliness and comfort of every room are treated as an art form. Your mission? To ensure that every corner shines to perfection and that our guests feel at home from the moment they enter their room.

Responsibilities:

Opening the Housekeeping Department: Every morning, you will be responsible for opening the Housekeeping Department. This involves preparing and assigning the team’s daily tasks, checking supply levels and ensuring that everyone is ready to begin the day.

Closing the Housekeeping Department: At the end of the day, you will help close the department. This includes ensuring that all rooms have been cleaned in accordance with the hotel’s standards, preparing end-of-day reports and organising tasks for the following day.

Inventory Management: You will help manage the inventory of cleaning supplies and guest-room amenities. This includes monitoring stock levels, ordering new products and managing deliveries.

Email Management: You will manage the Housekeeping Department’s email correspondence, responding promptly and professionally to requests and concerns from guests and other hotel departments.

Coordination with Other Departments: Coordinating with other departments, such as Front Office and Maintenance, will be essential to ensure smooth and efficient service. You will be the main point of contact for any questions relating to the cleanliness and maintenance of guest rooms.

Inspection of Guest Rooms and Public Areas: You will regularly inspect guest rooms and public areas to ensure that they meet the hotel’s cleanliness and presentation standards. Any issues must be reported and resolved immediately.

Other Responsibilities: You may be assigned other specific duties depending on the department’s needs and ongoing projects.

You will be supported by our experienced team, who will provide you with comprehensive, hands-on training. You will learn every aspect of the profession, from cleaning techniques to the highest standards of guest service.

Join a dynamic and energetic team with a positive and collaborative atmosphere. We believe in the power of teamwork and camaraderie to create a working environment where everyone feels at home.

🔍 Who are we looking for?

• You are a hospitality management student with an internship agreement for at least three consecutive months—although up to six months would be even better—starting immediately or on a mutually agreed date.

• You are comfortable communicating in both English and French with our international guests. Knowledge of Dutch or any other language is an advantage!

• You are communicative, customer-focused and enjoy helping others.

• You are full of energy, work well as part of a team and always keep smiling.

• Challenges do not intimidate you—they motivate you!

What can you expect from an internship at The Hotel. Brussels?

• The opportunity to learn from an experienced team in a prestigious environment.

• The chance to develop practical skills in hospitality management and customer service.

• Access to internal training courses and networking events.

• For students living abroad, we offer a housing allowance.

• A complimentary lunch whenever you are on duty.

• Flexible working hours.

• Well-being-focused company culture: Join a company that values your well-being through initiatives such as mental-health programmes, well-being activities and more.

• Discounts on products and services: Did you know that The Hotel. Brussels is part of the Pandox investment group? We own and operate five other hotels in Belgium:

  DoubleTree by Hilton Brussels City
  Hilton Brussels Grand Place
  Holiday Inn Brussels Airport
  Indigo Brussels City

• Enjoy attractive discounts on rooms and restaurants across our various hotels.

• Responsible initiatives: Contribute to company projects and initiatives focused on social and environmental responsibility.

What are the steps in our recruitment process?

If you are motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We will begin with an initial telephone interview to better understand your expectations and goals. You will then be invited to an interview either in person or via Teams!